As a small local business, we appreciate your cooperation & contributions. These policies will take places effectively immediately to ensure everyone can have a good experience with us.
Check in:
- Arrive 5-10 Minutes to check in with the instructors/admins & prepare yourself before entering the class quietly.
Booking Policy:
- As space is limited, we kindly release your spot if you decide not to attend.
- We encourage booking classes online ahead of time.
- Bookings are confirmed upon payment or deduction of class credit.
- Bookings without payment will be moved to the waitlist.
- Classes are confirmed with at least 2-3 confirmed booking.
- Class cancellation by the studio may happen within the 3-12 hour window period if there are no bookings.
Cancellation Policy:
- Paid classes/packages are nonrefundable.
• You may cancel your booking through the app up to 12 hours before class start time.
• A one-time credit refund may be granted only if:
– You contact us at least 6 hours before the class, or
– You provide a valid medical certificate for health-related reasons.
Late cancellations and no-shows are non-refundable and will result in the credit being deducted.
Studio Cancelling Classes:
If the studio decides to cancel a class, credits will be refunded. The valid period for the member’s package will also be extended, depending on circumstances.
Contact us on Line @sivayogabkk
to keep up to date on any announcements and status of classes.
Freeze & Extend Policy:
- 5 or 10 Group Package members are allowed to freeze their package for 7 days for once per purchase.
- 20 Group Package members are allowed to freeze their package for 14 days for once per purchase.
- You must provide proof of reason (ex.medical or travel) for the studio to consider.
- Package expired with remaining credits can only be transfer and use once new package purchased & activate immediately
- Package members can pay 300 baht to
Extend/freeze their package for 30 days
Yoga Studio Policy:
- Please treat the studio space with respect.
- Clean your mat after use and leave your shoes outside.
- Please be mindful of your personal hygiene before entering class.
- Please put your phone on silent & restrain from phone usage during class.
- No phone calls during class. Phone calls can be taken outside if necessary.
- We appreciate your punctuality and respect for others’ practice by arriving on time.
- To ensure your own safety, please pay close attention to instructions and wait for assistance if needed.
- Instructors are obliged to perform hands on adjustment to reduce the impact of wrong alignment leading to risks of injuries , if you have injuries or wish not to be adjusted please make clear communication express before entering the class.
**Yoga Classes Waiver & Liability Release**
By participating in this classes/workshops, I acknowledge and agree to the following:
* I understand that yoga, breathwork, and related practices involve physical movement and may carry a risk of injury.
* I confirm that I am physically fit to participate and have no medical condition that would prevent safe engagement, or I have consulted a qualified healthcare professional prior to attending.
* I agree to take full responsibility for my own practice and well-being during the session.
* I understand that all guidance provided by the teacher is offered as general instruction, and it is my responsibility to listen to my body and practice within my own capacity and limits.
* I will not push beyond my abilities and will modify or rest whenever necessary.
* I agree to inform the teacher of any injuries, conditions, or concerns before the class begins.
* I acknowledge that the teacher and organizers are not liable for any injury, loss, or damages that may occur as a result of my participation.
By attending the class, I voluntarily assume all risks and agree to the terms stated above.
By confirmed booking & attending a class at the studio, students acknowledge and agree to abide by these policies and the agreed on the waiver.